Employee Benefits Information

Is the Human Resources Office open for walk-in appointments?

No, it is not. Please utilize phone, email, and fax to communicate with HR staff. If it is critical to speak directly with an HR staff member, please schedule an appointment in advance with the appropriate HR contact, if known, or contact the HR main line at 330-263-2526 or by email at humanresources@wooster.edu

Does The College of Wooster’s CIGNA insurance cover COVID-19 testing, office visit, or telehealth services?

Customers who visit an in-network doctor, whether at an office, urgent care clinic, or hospital setting or those accessing telehealth services for a COVID-19 test-related screening will be covered at no cost to the customer through May 31, 2020. Cigna also eliminated patient out-of-pocket costs for the diagnostic testing, when recommended by a physician.

For questions about benefits and coverage, customers should visit comor call the toll-free number on the back of their insurance card (1-800-CIGNA24) for one-on-one direct access to assistance any time day or night.

**If you are not covered under Wooster’s health plan, please check with your carrier to learn about your coverage options.

Telehealth Options

Employees and retirees enrolled in the College’s health plan have access to two telehealth options, MDLiveand AmWell which includes a $0 copay. Please enroll prior to using the services.

Cigna is also making it easier for our participating in-network physicians with virtual care capabilities to help Cigna customers who are chronically ill or immunosuppressed to transition from in-person visits to virtual care through May 31, 2020 through the standard office visit benefit. By expanding this support, Cigna is taking enhanced measures to protect our most vulnerable patients by mitigating exposure risks and alleviating transportation barriers.

Change/update Benefits

If you need to make changes or updates to your benefits, please visit the HR/Benefits Wiki for more information. You will need to use your Wooster login information to access the wiki.