Room and Board Refunds

Refund Policies and Process for Early Departures Due to COVID-19

The College will credit each student account for a pro-rated portion of room and board that has been paid, if the student chooses to leave campus for remote learning.  Our Business and Financial Aid Offices will finalize the account adjustments for each student, as official notification is received of the student’s departure date from the Dean of Students Office and will send updated student account statements in the order processed. Because much of these calculations require a manual process, this process could take several weeks and we ask for your patience.

For some students, the posting of this room and board refund may result in a credit balance on their student account.  You have two options for using this credit balance.

  1. Request a refund of any credit balance.
  2. Leave the balance on your student account as a credit towards next semester.

Below are the directions for each option after you have notified the Dean of Students Office at dos@wooster.edu of your intent to move off-campus, and the Dean’s Office has officially responded to you with a formal acknowledgement letter.

Please note that these steps must be taken by you, the student, who is the owner of the account, in compliance with FERPA regulations.

  • Refund: To ensure you receive your refund as quickly as possible, we suggest you provide us with bank routing and account information so the refund can be direct deposited into your bank account.  In order to do this, please log in to your ScotWeb account and complete the banking information at the Accts Payable- Banking Info link.  (If you have already completed this information and the bank account is still open, there is no need to perform this process again.) Once banking information is updated and complete, you should email your refund request to businessoffice@wooster.edu.  Your refund should be direct deposited approximately two weeks after your request.  For those that cannot accept a direct deposit or if you do not enter your direct deposit information into ScotWeb, we will issue a physical refund check.  This may take up to four weeks.  
  • Credit towards next semester: In lieu of receiving a check or direct deposit, you can opt to have the College carryforward any credits to next semester, so they can be applied to charges for spring semester 2021 educational expenses. To select this option, you do not need to do anything and the credit will automatically be applied to future charges.  If you select this option and do not enroll at the College for any reason next semester, we would issue you a refund at that time. 

For purposes of using the chart below to estimate your refund, many students had “standard” room and board charges in the amount of $6,375. Students living in single spaces or small houses will have higher room costs.

Room & Board In-Person vs Remote Learning Adjustment Schedule

Fall 2020 Only (Revised for Early Withdrawal Due to COVID-19). Change in COVID-19 Health Department Guidance Occured on 10/16/2020)

Semester Week
Date Student Departs from Campus (including, Quarantine/Isolation)
Room and Board Refund %
10 10/16/20-10/23/20 35% Refund
11 10/24/20-10/30/20 30% Refund
12 10/31/20-11/07/20 20% Refund
13 11/08/20-11/14/20 10% Refund
14 11/15/20-11/20/20 5% Refund

The regular refund schedule for a full withdrawal from the College remains the same as previously published.

For students who have an outstanding balance prior to this refund, the refund will apply to charges first, and any remaining balance can be applied with one of the above options.

For students who currently have a registration hold, if the credit applied to their account reduces their balance below the hold threshold, we will remove the hold when the credit is applied.

For questions, or to discuss your options, we invite you to contact Krista Way or Terri Brigham in the Student Accounts Office via e-mail at businessoffice@wooster.edu. You may also call either of them at (330) 263-2431 or (330) 263-2007, however, because we are working remotely, it may take longer to respond to phone In either case, we are here and happy to help in any we way can.